If you’ve been working in corporate America in the past decade, phrases such as … “I’m on a conference call.” “Hang on, I’m on mute.” Or, “Hold on, I’m trying to dial in my meeting ID.” … have become commonplace. The beauty of modern technology is that it enables remote work and virtual collaboration in…

In this stage of the cloud technology lifecycle, we are well past any questions about whether the cloud is “good” or not. The reality is that the cloud is useful for any number of use cases. Whether that’s good or not depends entirely on the organization’s business objectives and the workloads or applications that are…

All the way back in 2015, Cisco announced Cisco Spark (now Cisco Webex Teams). Alongside the business messaging app, Cisco also announced Spark Room Devices (now known as Cisco Webex Devices), a new cloud service that allows customers to experience Cisco’s video solution on a subscription basis, without having to invest in the infrastructure, maintenance…

The excitement of realizing the benefits of the cloud means that organizations sometimes skip the planning process and move right ahead to the implementation phase. But those who have dived headfirst into the cloud have sometimes found themselves backing out as fast as they jumped in when issues around performance, cost or security don’t work…

It’s been about three years since NetApp bought SolidFire, a maker of all-flash storage systems for data center applications. The acquisition was part of NetApp’s new Data Fabric strategy, which promised to simplify management across on-premises and cloud resources. Today, that work is paying off for organizations looking to transform their data environments with hyperconverged…

I was part of a group from CDW that recently attended the biannual Technology & Services World (TSW) 2018 conference in Las Vegas. The Technology Services Industry Association (TSIA) puts on the event in part to help organizations such as CDW learn about creating cross-functional strategies for cost-effectively improving their customer engagement model. For myself,…