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Mike Robinson


Mike Robinson is a technical architect for CDW's applications team. His role involves supporting CDW’s custom application toolset and developing new applications to meet customer needs on the Cisco Unified Communications platform. Throughout his Cisco consulting career, Mike has specialized in solving complex customer requests with creative solutions. Mike’s previous role at CDW was technical lead-contact center and his responsibilities included coaching and mentoring implementation and application development coworkers within the contact center space.

Technical Architect for Applications


5 Tips for Automation in 2021

Unsure of what to automate or how to get started? Here are some easy steps you can take to see the value that automation delivers.

By Mike Robinson  and Colin Vallance
|
January 19, 2021
Digital Workspace, Data Center, Software

The year 2020 saw significant business disruptions, which caused many organizations to adopt new technology strategies, repurpose or resize infrastructure, and honestly assess the suitability of existing solutions moving forward. Amid all this introspection, one general theme seems apparent: Automation should be a key component of any business strategy not only in the office but…

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Meraki Hackathon Powers Innovation

Cisco and CDW team up to jump-start development on exciting new wireless networking applications.

By Colin Vallance  and Mike Robinson
|
October 9, 2020
Networking, Services, Software

Darin Burleigh and Will Kerr also contributed to this post. This summer, with support and guidance from our partners at Cisco, coworkers from CDW came together for a friendly Meraki hackathon. Over the course of two days, each of the four teams worked on designing and implementing applications based on Cisco Meraki wireless technology. Learn…

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Getting Started with the Cisco Meraki Dashboard API

What can the Meraki API bring to the management of your wireless and network devices? Let’s find out.

By Mike Robinson
|
August 20, 2020
Services

[sayit]Cisco Meraki is a cloud-based IT company specializing in wireless, switching, security, enterprise mobility management and security cameras. Across all verticals, Meraki has changed the way organizations manage their networks. See the company’s many customer stories to get an idea. Discover how CDW can assist you with your network infrastructure management needs. Out of the…

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The Benefits of Cloud Automation

Collaboration in the cloud offers great opportunities for automation gains.

By Mike Robinson
|
May 26, 2020
Cloud, Digital Workspace, Services, Software

[sayit]We at CDW pride ourselves on developing automation tools to make our collaboration deployment engineers’ jobs easier. We have created tools to automate just about everything there is to automate with Cisco on-premises products: Communications Manager, Unity Connections, Contact Center Express/Enterprise and Voice Gateways, to name a few. Learn about CDW’s workplace communication services and…

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Cisco and CDW Imagine the Workplace of the Future

Proofs of concepts from a recent Cisco hackathon highlight organizations’ needs both today and tomorrow.

By Mike Robinson
|
October 29, 2019
Digital Workspace, Security

CDW recently participated in a Cisco workplace transformation hackathon to create a proof-of-concept solution to showcase the changing workplace. What exactly is workplace transformation? It is the process of reimagining the workplace to adapt to the changing needs of workers and ever-evolving technology, as well as accommodating different types of work within the same organization.…

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Meet CDW’s Cisco Webex Professionals

With deep knowledge of Cisco’s Webex Teams and Webex Meetings, this team is a great customer resource.

By Mike Robinson
|
June 20, 2019
Digital Workspace, Services

At CDW, we’re proud to boast over a dozen accredited Cisco Webex Ambassadors who’ve reached the “Professional” level of accreditation (and two “Masters”). The Professional level is for developers or aspiring developers, and through their studies, these individuals have become experts in the APIs of Cisco Webex Teams and Webex Meetings and applying them to…

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Artificial Intelligence: Building a New Service Offering

As AI use cases expand, CDW is working hard to build a service that will enable customers to make the most of this technology.

By Mike Robinson
|
May 7, 2019
Services, Software

Artificial intelligence (AI) has been getting a lot of attention lately, but for a technology company like CDW, looking to provide valuable solutions to customers, it can be challenging to create a new service offering in this area. For one thing, the term AI is very abstract and can transcend many technology areas such as…

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How to Get Started with Python Programming Language

Not sure how to go about building your own applications? Tap these beginner-friendly resources for Python.

By Mike Robinson
|
February 5, 2019
Software

Python is a programming language that has been around since 1989 but has recently become even more popular because of an increase in the use of bots, the popularity of data science and the benefits of using application programming interfaces (APIs) for technology not previously associated with automation, such as Cisco routers. Regardless of your…

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How to Get Started with Bots

Innovation is at your fingertips with bots, if you can find the right process to improve.

By Mike Robinson
|
October 25, 2018
Software, Digital Workspace, Services

Due to the popularity of collaboration platforms such as Facebook, Microsoft Teams, Slack and so on, the usage of bots has become increasingly common. Running bots on these platforms can increase productivity, inspire innovation and provide the opportunity for employees to learn new skills. Interested in creating your own bots but unsure how to get…

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Reducing the IT Trouble Ticket Burden

Merge Microsoft digital workspace and ServiceNow technologies to drive collaboration and greater efficiencies for the IT team.

By Mike Robinson
|
January 16, 2018
Services, Cloud, Software

CDW recently participated in a Microsoft four-day hackathon to create a proof-of-concept solution that would provide a more customized workspace and solve the problem of an overburdened IT department that uses ServiceNow as its customer relationship management (CRM) platform. How It Came Together CDW's idea for a solution was twofold: First, we aimed to decrease…

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Creating Custom Applications in the UC Space

By Mike Robinson
|
July 16, 2015
Data Center

One of the reasons I love working with Cisco Unified Communications (UC) is the flexibility they provide within their solutions to create custom applications. Just about every application within Cisco UC allows for some form of automation or customization. Examples include Communications Manager, Unity Connection, CTIOS Client (a Windows-based agent desktop built on the .Net…

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