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Michael Goad


Michael Goad is a senior inside solutions architect for CDW's mobility team. He previously worked as a healthcare solution architect, providing overall technical strategy and direction for solving today’s mobility challenges. He has worked to solve customers’ security concerns for more than four years and has held the positions of Citrix partner specialist and mobility solution architect.

Senior Inside Solutions Architect


Clinical Mobility’s Growing Presence in Healthcare

An unprecedented crisis is forcing healthcare organizations to maximize the value of mobile devices and technology.

By Michael Goad  and Remy Morgan
|
October 5, 2020
Services, Software

[sayit]Unlike any other disease in recent times, COVID-19 has changed the way hospitals and other healthcare organizations use technology. Healthcare organizations are, of course, accustomed to handling patients with serious and highly contagious illnesses, but the nature of this pandemic has forced clinicians to adopt many of the same social distancing measures as professionals in…

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What Hospitals Can Learn from a Clinical Mobility Workshop

Moving healthcare workflows to a mobile platform improves the user experience and patient outcomes.

By Michael Goad
|
April 22, 2020
Services, Digital Workspace

[sayit] As in many industries, healthcare organizations are finding that employee expectations of technology are rising as millennials and Generation Z employees replace retiring workers. These younger healthcare professionals grew up with mobility, and they expect to be able to use mobile devices and apps to do virtually all aspects of their jobs. The reality,…

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Why Clinical Collaboration Has Become Essential to Healthcare

Solutions that keep doctors, patients and nurses connected deliver the results that everyone wants: better outcomes.

By Michael Goad  and Remy Morgan
|
November 11, 2019
Digital Workspace

Every industry can benefit when workers collaborate more effectively. Working together can improve efficiency and productivity while boosting employee satisfaction and morale. But in the healthcare industry, effective collaboration can literally mean the difference between life and death. Because collaboration is so important in healthcare, technology advancements that make it easier for caregivers, providers and…

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Is Unified Endpoint Management (UEM) a Good Fit for Your Organization?

Helping IT teams simplify deployments and secure devices, UEM tools are a smart choice for many organizations.

By Michael Goad
|
May 15, 2019
Digital Workspace, Software

[sayit]Conversations about managing mobile devices can quickly turn into alphabet soup. First there was MDM, or mobile device management, which gave organizations better visibility into and control over smartphones and tablets. Then came EMM, or enterprise mobility management, which added content and application management capabilities alongside device management. The latest evolution is UEM, or unified…

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Mind the Gap: Smartphones Bridge IoT and the Cloud

Smartphones connect people to smart environments in stores, hospitals and more. But knitting all those technologies together takes expertise.

By Michael Goad  and Crystal Montvid
|
October 5, 2018
Networking, Cloud, Services

More than 83 percent of Americans now own a smartphone, up another 4.3 percent over the past year, and users have more than 7 million apps to choose from. All these numbers mean that when people need information, they’re far more likely to pull out their smartphones than fire up a PC. About the only…

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4 Ways Healthcare Providers Can Speed Up Mobility Programs

To take advantage of today’s applications, hospitals and other organizations must streamline their processes for provisioning and deploying devices.

By Michael Goad
|
October 3, 2018
Digital Workspace, Software

Mobile and desktop applications are rapidly becoming a central part of healthcare delivery. When used effectively, these tools can help clinicians and other healthcare professionals to create a better patient experience and improve health outcomes, all while providing the level of security that hospitals need to protect patient data and comply with HIPAA and other…

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How Technology Supports Clinical Coordination

By offering better collaboration tools, healthcare providers can simplify the jobs of clinicians and support staff while also improving the patient experience.

By Michael Goad  and Remy Morgan
|
September 12, 2018
Digital Workspace, Software

Hospitals have to manage more equipment, tests and data than ever before. At the same time, healthcare organizations face increasing financial pressure not only to provide great care, but also to deliver an outstanding overall patient experience. These factors are creating a need for hospitals to adopt tools and practices that help them improve coordination…

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Next-Generation Technology Enables a Better Patient Experience

To boost engagement and satisfaction, providers are embracing new tools and building strong IT infrastructures.

By Remy Morgan  and Michael Goad
|
June 13, 2018
Digital Workspace, Networking, Security

Healthcare organizations today are under enormous pressure to not only reduce high readmission rates but also ensure the overall wellness of their patients. At least one estimate from researchers at Massachusetts General Hospital calculates that more than $8 billion is spent annually on potentially preventable readmissions. What’s more, federal regulations require the Centers for Medicare…

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5 Innovative Ways Hospitals Are Using Secure Texting

Healthcare providers are moving beyond simple compliance and using communication tools to uncover new and better workflows.

By Michael Goad
|
June 8, 2018
Digital Workspace, Security

Recently, I was talking to a peer at TigerConnect about one of the company’s largest customers. Although TigerConnect (previously TigerText) was created to facilitate HIPAA-compliant sharing of patient information, it turned out that this customer’s most enthusiastic adopter of the tool is its food services department, which sends as many as 30,000 messages each month…

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Clinical Collaboration and Communication Software Help Hospitals Streamline Patient Care

Better communication can cut down on readmissions and improve patient outcomes.

By Remy Morgan  and Michael Goad
|
February 14, 2018
Digital Workspace, Networking, Software

Healthcare is plagued by too much waiting around. Visit any doctor's office or hospital emergency room, and you'll almost certainly find several patients frustrated with the long wait time until they are seen. While there's no silver bullet to completely eradicate the waiting game from patient care, we're finding that the increasing ubiquity of mobile…

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Client Virtualization Delivers an Authentic Mobile Workspace

By Michael Goad
|
June 20, 2016
Digital Workspace

Client virtualization allows healthcare workers — and many other industries — the freedom to operate effectively and securely from anywhere. Consider what’s happening in the healthcare industry as hospitals transition from paper-based records management to electronic or digital records. Healthcare facilities have untethered physicians, nurses and other care workers from fixed workstations by allowing them…

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