Meghan Smith

[sayit]For many organizations, the ServiceNow Service Portal is the primary way that approvers interact with the records they approve. It is also often a major way that managers, directors and VPs interact with the system when introducing ServiceNow’s functionality to other departments. Learn about CDW’s Amplified Services offerings. First impressions matter. Providing an optimal user…

[sayit]On its own, the baseline data captured on the ServiceNow Service Portal can be useful. The Portal logs can be found under Service Portal > Log Entries, and some basic reporting can be found under Service Portal > Usage Overview. While the baseline functionality is powerful, with a little configuration you can capture and display…