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G. Allen Daily


Allen Daily is a collaboration technical architect on CDW’s research and development team, tasked with creating innovative new services for CDW customers. He has nearly 14 years of experience as a field collaboration consultant at CDW.

Collaboration Technical Architect


Cisco Webex Edge Audio for the Cisco Unified Border Element

Cisco enhances the Webex audio experience, saving PSTN costs and scaling to handle any call load into the Webex Cloud.

By Allen Daily
|
January 21, 2021
Digital Workspace, Networking

[sayit]Cisco has had Webex Edge Audio for Expressway for some time now. The concept behind Edge Audio is to provide an alternate path for Webex audio calls, diverting them from potentially overtaxed public switched telephone network (PSTN) connections to the internet. Now, Cisco provides an additional method to take advantage of Edge Audio via the…

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How Cisco Webex Interop Connects with Microsoft Teams

Cisco now plays nice with Microsoft, enhancing the ability to join Microsoft Teams meetings from Cisco Webex video devices.

By Allen Daily
|
January 14, 2021
Cloud, Digital Workspace

In 2020, Cisco introduced enhancements to the Webex cloud and Webex device series, providing a way to connect to Microsoft Teams meetings directly from Cisco video devices. Learn how CDW solutions and services can help your collaboration needs. There are two technologies at play here: Cloud Video Interop (CVI) and Web Real-Time Communications (WebRTC). How…

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Cisco Makes Enhancements to Webex Calling Service

Six new features have turned Webex Calling into a more complete cloud PBX.

By Allen Daily
|
May 21, 2020
Software, Cloud, Services

[sayit]Cisco has been hard at work to deliver features and enhancements to the Webex Calling product portfolio. Learn about CDW’s collaboration technology partnership with Cisco. Here are the biggest announcements from Cisco’s recent Connect Cloud Calling Summit that make Webex Calling a more complete communications service in the cloud. Webex Teams Soft Phone Customers already…

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6 Feature Enhancements for Cisco Webex Calling

Webex Calling continues to mature, with key enterprise features and requirements arriving on almost a weekly basis.

By Allen Daily
|
January 21, 2020
Digital Workspace, Cloud, Software

[sayit]Cisco has been hard at work to deliver features and enhancements to the Webex Calling product portfolio. Here are the biggest and best announcements from Cisco’s recent Connect Cloud Calling Summit that make Webex Calling a more appealing and complete communications service in the cloud. Improve collaboration in your workplace with solutions and services from…

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Cisco Webex Calling: Is It Right for You?

Consider these factors when evaluating Cisco’s cloud PBX.

By Allen Daily
|
October 24, 2019
Digital Workspace, Software

In 2019, there is a lot of buzz about Cisco Webex Calling. We’re finally seeing the fruits of Cisco’s acquisition of BroadSoft back in 2018. Here are my bottom-line impressions of the strengths of Cisco’s new subscription services, and things to consider when determining if it is the right fit for your organization. What Is…

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