Brian Dixon

When mobile devices first arrived for consumers, organizations introduced bring your own device (BYOD) programs in an attempt to accommodate these new tools in the workplace. Over time, this model evolved at many organizations to “choose your own device,” allowing users to work with the smartphones and tablets they’re most comfortable with, while also enabling…

Meetings aren't what they used to be. Gatherings that previously happened around conference tables have transitioned into something more complex. Attendees now are as likely to be in an office across the continent as they are sitting across the room. Travelers participate via video chat on smartphones, while corporate teams attend via room-based systems that…

There is no shortage of communication platforms and tools for businesses and users to choose from today. It ranges from consumer focused single use apps to enterprise-grade, feature-rich clients. While there is no shortage of options, a problem still remains. How do companies offer an exceptional collaboration experience for their users with the security and…

Recently, I was involved in a customer success story that really displayed the value proposition that CDW brings to the market by combining the expertise of the best UC engineers in the business, with a dedicated practice support system that includes its own custom development team. Earlier this year a local customer that is part…