Telephony

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Cisco Delivers Holiday Cookies to IBM

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In December, Cisco provided a tasty holiday treat by releasing their latest software that integrates Cisco’s telephony systems with IBM’s social communications platform, IBM Sametime.  Cisco calls it CUCI-IBM (Cisco UC Integration for IBM Sametime), pronounced “Cookie” IBM.  My wife would tell you I’m a fan of cookies in general, but I’m quite excited by this CUCI that provides significant new functionality over past voicemail and phone control plug-ins from Cisco.