Public safety services have changed dramatically over the years as technology has disrupted our industry. We now operate under a “mobile first” paradigm, where tools and information are extended from the enterprise to the field as their primary function instead of as an add-on feature set. Security – in the past considered a solution unto itself – is now pervasive at every level of system design.
Field workers have never had more choice when it comes to devices enabling them to extend their enterprise to the front lines. In my role as a public safety technology specialist, I’m often tasked with making “fitness-of-purpose” recommendations. I develop confidence in equipment through real world testing beyond advertised operational parameters. My customers will use these devices so I’ve got to go there first.
To be honest, I was completely caught off guard when the Microsoft Surface Pro 3 was announced last month. But after touching and feeling the device, I completely understand why Microsoft wanted to improve upon a product that’s already been deemed a success.