According to Gartner, by 2016, 50 percent of large organizations will have internal Facebook-like social networks, and 30 percent of these will be considered as essential as email and telephones are today. Some of the leading benefits of social software include:
- Improving collaboration by opening communications and sharing of content, resources and activities, bringing geographically dispersed communities closer together
- Reducing inefficiencies by improving organizational awareness and reducing siloed communication stuck in email — reducing email volume overall
With the release of SharePoint 2013, SharePoint Online became an attractive collaboration platform for many organizations. Not only does the option of a hosted solution minimize infrastructure planning to simplify the deployment process, the latest SharePoint Platform also introduces a myriad of additional benefits that lead to increased user adoption and productivity whether deployed On Premise, Online, or in Hybrid.
Multiple windows are huge productivity killer for many users. Having to move from one application to another can cause confusion and inaccurate data entry, which leads to inaccurate forecasting and a decrease in revenue.
With Microsoft Dynamics CRM, you have a very “flat” user interface that displays all related information in one screen. This allows the user to update data on multiple layers, such as adding activities to an account without having to open a separate window.
Cloud computing is not for everybody, but it is certainly something everybody should get educated on, as it is completely changing the way businesses operate. It is revolutionizing the way IT departments function. No longer is an IT department just an IT department, they are a business group, similar to a sales team, marketing, finance, etc… They are a critical part of the way a business functions, and the Cloud is allowing them to be able to do much more than ever before.
Through a partnership with Google and Esna Technologies, CDW has rolled out native access to the CDW Cloud Collaboration suite within Google Apps. In the above video, my coworker Andy Dignan, Esna Technologies’ David Ballins, and I talk about the new app integration at Cisco Live 2013. Watch and see why clients are evaluating moving over to this cloud based total collaboration experience.
An exciting new update to the popular Cisco WebEx Meetings for iPad and iPhone App was released on March 30th, 2013 to the Apple App Store. Cisco WebEx Meetings for iPad and iPhone enable users to enjoy the full meeting experience from their smartphone or tablet. The new Cisco WebEx Meetings for iPad and iPhone 4.0 release delivers some long awaited features such as
- joining the audio portion more seamlessly with the Auto Call Me feature
- Single Sign-On login via standalone browser
- the new ability to share documents while hosting a meeting on the iPad.
This is part two of a technical discussion of Cisco WebEx Meetings Server 1.0. You can find part one here.
In this post we’ll cover integration of CWMS to Cisco’s UC infrastructure, some advanced configuration, the deployment scenarios my peer Jon Nelson and I tested in the CDW EFT lab and some design principles we developed that help CDW’s UC Solutions Architects design deployments with customers. We’ll also briefly touch on what Cisco Early Field Trials do for CDW, and by extension, our customers.
IBM’s Connect 2013 conference was held in Orlando, January 27 – 31, and it was once again chock full of exciting product announcements, fun times with customers, and sessions filled with great content. Our team is very proud that CDW was recognized as a finalist for the Distinguished Business Achievement award. CDW was also recognized as a ‘key business partner’ during IBM sessions on Social Communications (Unified Communications) and cloud mail migrations. In fact, CDW’s own Rupert Clayton delivered a great presentation on how to move to IBM’s cloud email offering, SmartCloud Notes, sharing tips from the implementations our engineering team has learned from prior migrations. IBM Collaboration Software is the largest segment of IBM software sold at CDW, and thanks to our customers, 2012 was a year of double-digit growth in software sales and services. We spoke with many existing and hopefully future customers at the CDW booth, where we had a little ‘social’ fun putting together a little vine video. A big thank you to our customers who were able to join us for our customer appreciation event at Splitsville in Downtown Disney. Unfortunately the photos of the backwards bowling didn’t survive the night.
My coworker Srini Kilambi recently discussed Cisco’s new conferencing product, Cisco WebEx Meetings Server (CWMS) 1.0, from a features and licensing perspective.
My peer Jon Nelson, CDW’s UC Technical Architect, and I recently setup several CWMS systems in our Early Field Trial (EFT) lab to test various deployments and features during the CWMS Beta. This will be the first of two posts on the technical side of CWMS. In this post I’ll share a bit about the product, the virtual machines that provide its features (and their requirements), and some of the design considerations for CWMS deployments in the Enterprise.
“Is my baby ugly?” I use this polling question during my Microsoft Lync demonstrations. The question always gets a laugh. My audience quickly realizes the feedback is anonymous, so the screen updates to indicate that some participants are switching their answers from ‘no’ to ‘yes’. I’ll hear more snickering on the audio conference as the poll summary changes. Yes, it’s fun, but the exercise emphasizes the power of the polling feature to gather anonymous feedback.